Returns & Exchanges

At VIDEOGAMESPLUS.CA, we want you to be completely satisfied with your new look. If your apparel doesn't fit or meet your expectations, you can return or exchange unworn items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Carefully pack your items in their original packaging with all tags attached to ensure they are protected during transit.

3

Ship It Back

Print the provided prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing